It happened on the same day! Yes, had heart attack for twice nearly!
Having been in the same environment for more than 2 years, know are the buttons to avoid - at least, that will trigger strings of unpleasant or hard words.
I still remember, last year, shared this in one of those 'closed door' meetings... that, when the day starts with the wrong foot, that's it! It's going to spoil the rest of the day.
One thing to avoid, or I should say, it's a taboo... is to talk about technical skills when commenting on workshop. Yes, as practitioners, we know that it's something avoidable, but knowing will get a sure-whack when talk about it, then avoid it! Or if die die must talk about it, then please re-position it! Ask thyself, apart from the ICT planning workshop, which workshop does not touch on technical skills?
On the other hand, it also gives an indication of where one's interest lies! You mean, that's the only thing that caught your attention??? Maybe, I could not bring out the essence of the workshop? or was it because you are not paying enough attention? I wonder...
Similarly, when dealing with teachers (or even HODs), beware of words that will cause backfire! Sense their reaction... Thumb of the rule, avoid words that will cause 'unrest'! Imagine, homework is tough enough... then don't talk about deliverable! They don't owe us any deliverable at all! So, being able to re-position the task, using the intent is very very important and crucial to garner acceptance!
Just thinking... to run a workshop well, give thy soul and heart... your participants can feel it... Give enough thoughts to it... yes, agree it's going to be time-consuming and may not even generate any 'benefits'... however, is this what we hope to get if we are the participants of a workshop? This is part of Service Excellence...
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